Our Mission

At ClaimLynk, our mission is simple: to transform the way Third Party Administrators (TPAs) support their members and providers. We believe that every question about benefits, claims, and coverage deserves a clear, timely, and secure answer — without long wait times or endless call transfers.

By combining cutting-edge AI technology with a deep understanding of healthcare operations, we help TPAs scale their support, reduce costs, and deliver better experiences for everyone they serve.

Who We Serve

ClaimLynk is built exclusively for TPAs and the provider networks they support. Whether you’re a TPA absorbing tens of thousands of new members, a provider seeking faster claim updates, or a member trying to find an in-network doctor — ClaimLynk is designed to make the experience seamless.

What We Do

ClaimLynk is an AI-powered assistant that:

• Supports Members with instant answers about benefits, coverage, claims, and provider referrals.

• Supports Providers with real-time claim status, payment updates, eligibility checks, and documentation guidance.

• Supports TPAs with call deflection, analytics, and HIPAA-compliant automation that reduces operational strain and builds stronger provider relationships.

Why We Exist

The healthcare system is complex — and TPAs are on the front lines of helping members and providers navigate it. But as call volumes rise, costs increase, and expectations shift toward real-time answers, TPAs need new tools to keep pace.

ClaimLynk was created to solve these challenges head-on:

• Reduce Call Volumes by deflecting repetitive inquiries.

• Cut Costs by minimizing expensive live-agent calls.

• Improve Experience by delivering faster, more accurate answers.

• Strengthen Networks by removing friction between TPAs and providers.

Our Commitment to Security

Trust is at the heart of what we do. ClaimLynk is built on strict healthcare and technology standards:

• HIPAA-Compliant from day one, with end-to-end encryption and secure PHI handling.

• SOC 2 (in progress) to deliver enterprise-grade trust and independent verification.

• Secure by Design principles across our AI systems, ensuring privacy and compliance at every step.

Our Vision for the Future

We believe the future of TPA support is intelligent, scalable, and human-centered. ClaimLynk is more than just call automation — it’s a platform for transforming how TPAs engage with members and providers.

By introducing advanced AI workflows, document automation, and deep integrations with claims and eligibility systems, we’re building toward a future where TPAs can deliver better support at lower cost — without adding staff.

Join Us

ClaimLynk is launching soon, and we’re actively partnering with forward-thinking TPAs who want to reimagine member and provider support. Together, we can reduce costs, improve experiences, and create a more connected healthcare ecosystem.